Business email
When all you need is email. But not just any email.
WebMonster email brings together triple-replicated cloud storage, spam protection and personal support from a small company that respects your privacy and gets involved when you need help.
Triple-replicated cloud storage, powered by renewable energy. No lock-in or catches in the small print. Renewals at the same price.
Everyday email for your business
Three email plans. The same protection and support.
Every plan includes the same protection, tools and technical support. Choose the number of accounts and storage you need: storage is shared across all the mailboxes in your plan.
Mailbox
For getting your business and your team set up with email.
- Up to 10 email accounts.
- 15 GB of shared storage.
- Unlimited number of aliases and forwarding rules.
- Webmail and access from your email apps.
- Protection against spam, phishing and malware.
- Backups every 12 hours, kept for 30 days.
- Technical support and migration included.
Mailroom
More room for a team with plenty to talk about.
- Unlimited number of email accounts.
- 40 GB of shared storage.
- Unlimited number of aliases and forwarding rules.
- Webmail and access from your email apps.
- Protection against spam, phishing and malware.
- Backups every 12 hours, kept for 30 days.
- Technical support and migration included.
Post Office
For teams with more email, more conversations and more history to keep.
- Unlimited number of email accounts.
- 100 GB of shared storage.
- Unlimited number of aliases and forwarding rules.
- Webmail and access from your email apps.
- Protection against spam, phishing and malware.
- Backups every 12 hours, kept for 30 days.
- Technical support and migration included.
Already host with WebMonster? WordPress Cloud Hosting, Business Cloud Hosting and Managed include email for the websites hosted on your plan. You may not need a separate email service.
Protection for your business email
Not everything sent to your inbox belongs there.
Spam, messages impersonating someone you trust and malicious attachments. We filter your email to reduce the threats and noise getting in the way of your business conversations.
We combine spam protection, greylisting, phishing detection and real-time malware scanning. You can adjust the filters and allow or block senders. And if a legitimate message gets blocked, we'll help you find out what happened.
Where your email lives
Cloud email with your privacy in mind.
Your messages are hosted on triple-replicated cloud infrastructure in an EU data centre powered by renewable energy, without relying on multinationals to host them.
No ads or advertising trackers. Your email is with WebMonster: an independent Spanish company where you can speak to the people who make the decisions and take responsibility for the service.
Help from people who know email
When something goes wrong, we're here to help.
An account that won't connect. A message that's been rejected. Settings you can't make sense of.
We help you set up common email apps and investigate issues with our service. With clear explanations and people who take your problem seriously.
In an emergency, you can submit a support request with emergency priority at any time, including weekends and public holidays.
On your computer, on your phone or on the web
Your email, wherever you are.
Read and send email on your computer, tablet or phone using a compatible email app. Prefer not to install anything? Use our webmail in your browser.
Keep your messages and folders in sync across devices, and manage your accounts from the WebMonster control panel.
It's all in the details
All this comes with your email
Email with your business name on it
Write to customers from an address such as [email protected] and put your brand in every conversation. You can use your domain even if it's registered elsewhere and your website isn't hosted with WebMonster.
Several email addresses. One inbox to check.
Create aliases such as [email protected] or [email protected] and receive their messages in one account. That gives you different contact addresses without creating a separate mailbox or managing another password for each one.
Forward your messages. Let people know you're away.
Set up forwarding to send messages to another email account, and automatic replies for holidays or time away. People who write to you will know when you're back or who to contact in the meantime.
Spam filters you can adjust
Adjust the spam filter's sensitivity and choose which senders to allow or block. If legitimate messages are filtered out or too much spam gets through, we'll help you review your settings.
Protection against malicious email and phishing
We combine phishing detection, filtering of malicious senders and real-time malware scanning. These measures help stop emails designed to deceive you, steal your data or infect your devices.
Help show that your email really comes from you
Set up SPF, DKIM and DMARC easily from the WebMonster control panel. These records let recipients check whether a message is authorised by your domain and help make it harder for someone to use it to impersonate your business.
Backups, at no extra cost
We take automatic backups every 12 hours and keep them for 30 days, without using your plan's storage. You can restore them from the control panel or ask us for help.
Give each mailbox the space it needs
Not every mailbox needs the same amount of room. Storage is shared across the accounts in your plan, and you can assign a quota to each one. If you need more storage overall, you can upgrade your plan.
Manage your email without switching between control panels
Create accounts, adjust their storage and set up aliases, forwarding and automatic replies from the WebMonster control panel. Your invoices and support requests are there too, without a separate platform for every task.
A simple web page, on us
If you just need a very simple page to introduce your business, you can use our customisable domain parking page, with an SSL certificate included. It doesn't include WordPress, PHP or databases.
30-day money-back guarantee
You're going to love WebMonster. We're pretty sure of it. But if you're not happy, let us know within 30 days of signing up and we'll refund your money. The guarantee covers hosting and email, but not other services or domains (you can't unregister a domain). And cancelling is even easier than signing up. As it should be.
We'll move your email for you
Tell us where your email is hosted. We'll take care of the move to WebMonster. Simple, quick and free.
No small print
Business email. Not an email marketing service.
This service is for sending, receiving and organising your business email. It doesn't include applications for editing documents, spreadsheets or presentations, or shared file storage.
It isn't intended for newsletters, marketing campaigns or bulk email either. You'll need a dedicated service for that.
There are a few more things we'd rather explain before you sign up: how backups work, what email limits apply and what you can expect from support.
Frequently asked questions
Questions you might have
I already have email with another provider. Is moving to WebMonster free?
Yes. We'll migrate your email from your current provider to WebMonster for free. You give us the access we need, and we handle everything without losing your messages.
Do my website or domain need to be with WebMonster?
No. You can sign up just for email and keep your website and domain registration with another provider. You'll need to configure your domain's DNS records to use our service; we'll give you the instructions.
Can I keep my current email address?
Yes. If you use your own domain and control it, you can keep the same email address when moving to WebMonster.
You can't move an address belonging to another service's domain, such as an address ending in gmail.com, to WebMonster.
Can I use it on my phone or in my usual email app?
Yes, through apps compatible with our service or through webmail. We provide connection details and reasonable help setting up common email apps. Licences for those apps aren't included.
Is the storage allowance per account or for the whole plan?
It's the total storage for the plan, shared between its mailboxes and the files for the complimentary static web page, if you use it. Included backups don't count towards this allowance.
You can divide the storage by assigning quotas to your mailboxes. Bear in mind that a mailbox can fill up when it reaches its own quota, even if the plan still has space available.
What happens if I need more storage?
You can upgrade to a larger plan. If you're already on our largest storage plan, Post Office, and need more room, contact us to discuss what we can offer.
Can I send newsletters, bulk email or marketing campaigns?
No. The service is for everyday correspondence, not newsletters, promotional campaigns or bulk email, even if recipients have given their permission.
Ordinary email is limited to 200 messages per mailbox per hour. That limit is not permission to use the service for campaigns.
Can I use SMTP for WordPress notification emails?
Yes. Our SMTP relay can send transactional emails and notifications for websites hosted with WebMonster, subject to its usage limits.
You can't use it to send automated messages from web applications hosted with other providers. This doesn't stop you reading and sending email through apps installed on your computer or phone.
Can a backup recover a message I've deleted?
Not individually. Restoring a backup replaces the entire selected mailbox with its contents at the time of the backup, removing messages received or saved after that point.
That's why we don't recommend restoring a whole mailbox to recover one message. If you're unsure, ask us before doing so.
What does technical support include?
We help with WebMonster's email service, investigate problems and provide reasonable help setting up common email apps.
It doesn't include unlimited support for third-party devices or software, or advanced deliverability consulting. If you need additional work, we'll explain its scope and cost before you agree to it.
Is emergency support available 24/7?
Yes. If you have a serious incident, open a support request from the WebMonster control panel and select emergency priority.
Emergency support is available around the clock. That doesn't mean we handle every question or task at any hour, and it doesn't guarantee an instant response.
How is this different from the email included with hosting?
This service lets you buy email without web hosting. If you already have WCH, BCH or Managed, email is included for websites hosted on your plan, so you may not need a separate subscription. If you're unsure, we'll help you check before you sign up.
Your business email, with WebMonster.
Choose the storage you need. Not sure how much room your email takes up or which plan is right for you? We'll help you check.
